Red Ventures is currently seeking a Technical Support Analyst to join our NOC team.
The RV NOC is the eyes and ears for all our IT systems and services including networks, systems and applications. Any hiccup, blinking light, or loud noise is our NOC team’s responsibility to notice and respond to so our systems and services stay up at 100%.
The RV NOC is a 24x7 team whose responsibility is to monitor and resolve issues on the RV Network. We are the first line of defense for RV’s critical applications, services, systems, and network. We are the central communicators to our organization in the event of trouble. We also resolve support tickets and perform after hours maintenance activity.
What we’re looking for:
Extra points if you are familiar with:
About Red Ventures:
Red Ventures is a multi-billion-dollar portfolio of digital companies that specialize in bringing consumers and brands together. Through bespoke technology, integrated digital commerce and sales, distinguished partnerships, data science and original content from the company’s proprietary brands and marketplaces, Red Ventures provides better end-to-end consumer experiences throughout the buying cycle. Headquartered in the Charlotte metro area, Red Ventures has more than 3,600 employees globally in offices across the US, UK and Brazil.